2023
Human-Centered Research and Design Intervention
In one of our workplace-focused collaborations, we were invited to enhance satisfaction and effectiveness within a large tech company in West Asia. While the initial brief centered on redesigning physical workspaces, our human-centered design research expanded the scope to address deeper organizational and cultural dimensions.
We explored how employees communicate, collaborate, and navigate their everyday work environments. Through generative sessions, we identified key challenges and co-developed practical, people-centered interventions. Prototypes were tested in real-world conditions and refined through feedback. The outcomes included not only spatial changes, but also new tools, practices, and cultural protocols to support healthier and more inclusive work environments. To ensure continuity, we delivered a set of decision-making resources: an insights database, curated service connections, and a portfolio of design principles and proposals for future adaptation.
